vionex

 Vionex – Privacy Policy

Last Updated: August 26, 2026

Welcome to Vionex (“we”, “our”, or “us”). Vionex is a rewards and earning application that allows users to earn points through available activities and redeem eligible rewards.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you have when using the Vionex application.

1. Information We Collect

When you use Vionex, we may collect the following information:

Account Information

When you create an account, we may collect:

- Email address

- Password information required for account authentication

- User name or profile information, if provided

- Account creation and login information

We do not intentionally collect sensitive personal information unless it is necessary for a specific service and permitted by applicable law.

Withdrawal Information

If you request a withdrawal or reward redemption, we may collect information necessary to process your request, such as:

- UPI ID

- Bank account-related information

- Payment account information

- Reward delivery information

Only the information required to process the selected withdrawal method should be provided.

Device and Technical Information

We may automatically receive certain technical information, including:

- Device type

- Operating system

- App version

- IP address

- General device information

- Advertising ID or similar identifiers

- Crash and diagnostic information

- App interaction and usage information

2. How We Use Your Information

We may use collected information to:

- Create and manage your Vionex account

- Authenticate users

- Provide earning and reward features

- Maintain your points balance

- Process withdrawals and reward requests

- Prevent fraud, abuse, cheating, and unauthorized activity

- Provide customer support

- Improve application performance and features

- Analyze application usage

- Display advertisements

- Maintain application security

- Comply with applicable laws and legal requirements

3. Advertising

Vionex may use third-party advertising services such as Google AdMob to display advertisements.

Advertising providers may collect or use certain information, including advertising identifiers and device information, to provide, measure, and improve advertising services.

You can learn more about Google's privacy practices through Google's privacy resources.

4. Firebase Services

Vionex may use Google Firebase services for functions such as authentication, database services, analytics, crash reporting, application security, and other technical services.

Firebase may process certain technical and usage information according to Google's applicable privacy policies and the configuration of services used by Vionex.

5. Referral and Rewards

Vionex may provide referral or reward features.

We may process information relating to referrals, points, reward activity, and account activity to calculate and maintain reward balances and prevent fraudulent or abusive activity.

Rewards are subject to the rules and eligibility requirements displayed within the Vionex application.

6. Data Sharing

We do not sell your personal information as a product.

We may share or provide necessary information to trusted service providers when required to operate Vionex, including:

- Authentication and cloud service providers

- Advertising providers

- Analytics and crash-reporting providers

- Payment or reward-processing providers

- Fraud-prevention and security service providers

- Government authorities or legal entities when required by law

Third-party service providers may process information according to their own privacy policies.

7. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain information only for as long as reasonably necessary to provide our services, maintain account records, process rewards, prevent fraud, resolve disputes, comply with legal obligations, and enforce our terms.

When information is no longer required, we may delete or anonymize it in accordance with applicable requirements.

9. Account and Data Deletion

Users may request deletion of their Vionex account and associated personal information, subject to applicable legal, security, fraud-prevention, and record-retention requirements.

To request account deletion or ask about your personal information, contact us using the email address provided below.

10. Children's Privacy

Vionex is not intended for children where the use of the service is prohibited by applicable law.

We do not knowingly collect personal information from children in violation of applicable privacy laws. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

11. Third-Party Services

Vionex may contain or use third-party services, advertisements, payment services, or external links.

Third-party services operate under their own terms and privacy policies. We are not responsible for the privacy practices of third-party services that are outside our control.

12. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

- Request information about personal data we process

- Request correction of inaccurate information

- Request deletion of eligible personal information

- Withdraw consent where applicable

- Request assistance regarding privacy-related concerns

Some requests may be subject to verification and legal limitations.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Vionex, our services, technology, or applicable legal requirements.

When changes are made, the updated “Last Updated” date will be shown at the top of this Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

App Name: Vionex

Please replace the placeholder email address above with your actual support or privacy email before publishing this policy.

By using Vionex, you acknowledge that you have read and understood this Privacy Policy.